Shipping

Shipping Information

***We regret to inform that we DO NOT SHIP TO PO BOXES or Canada Post Facilities*** All orders placed with shipping addresses to a PO Box or a Canada Post facility will be automatically refunded. 

To Canada (Generally, 1-2 Business Days, with Tracking information sometimes can take up to 6 Business Days.  These are "estimated" shipping times, and some orders can occasionally take up to 7-8 business days, depending on your location.  

UPS Envelope 0.0kg-0.5kg                        $9.00 (BC Only)
                                                                   $10.00 (Alberta, Saskatchewan,    Manitoba)
                                                                   $13.00 (Quebec, Ontario, PEI, Nova Scotia, etc)
UPS PAK 0.5kg-1.36kg                              $11.00 (BC Only)
                                                                   $17.00 (Alberta, Saskatchewan, Manitoba)
                                                                   $22.00 (Quebec, Ontario, PEI, Nova Scotia, etc)
UPS Box 1.37kg-20kg                               $13.00 (BC Only)
                                                                   $25.00 (Alberta, Saskatchewan, Manitoba)
                                                                   $28.00 (Quebec, Ontario, PEI, Nova Scotia, etc)

***Please note, some larger orders to PEI, Nova Scotia, New Brunswick and other rural routes can take up to 8 Business Days, OR exceed the above listed prices***

To USA (Generally 1-3 Business Days, with tracking information. DOES NOT INCLUDE TIME THAT U.S. CUSTOMS KEEPS THE ITEMS):

UPS Envelope  0.0kg-0.5kg (1-3 Business Days, excluding customs)   $18.00
UPS PAK.         0.5kg-1.5kg (1-3 Business Days, excluding customs)   $24.00
UPS Box                               (4 Business Days, excluding customs)      $40.00
DHL Express                        (1-3 Business Days, excluding customs)   *From $22.00 

International Shipping:
We now offer international shipping via DHL or UPS.  Rates are provided at checkout, when you enter your mailing address.  If you need further assistance, please contact us at refcore@icloud.com.  International shipping times take between 2-5 business days.  

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Shipping of any Bags (Duffle/Supervisor Bags) can take 6-7 Business Days within Canada due to the size of the parcel.  

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Orders must be placed by 8:30 PM (PST) in order to be sent out the next business day.  Orders placed after this time, will go out 2 business days from when the order was placed.  Orders placed on weekends or holidays will go out the next business day.  The cut off for all orders to go out the next business day is 8:30 PM PST.

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In the rare occasion that we are able to ship via Canada Post, we DO NOT GUARANTEE delivery.  We have had multiple issues with Canada Post, and WILL NOT REFUND your order, nor the shipping if the parcel is lost.  Once its dropped off with Canada Post, we are not responsible for it. If you provide us with a non-PO Box/non-Canada Post address, shipping is guaranteed within 5 business days.  

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